Terms & Conditions
Welcome to Trendlfy. These Terms & Conditions outline the rules and guidelines for using our website and purchasing from our online store. By accessing or shopping on Trendlfy.com, you agree to the following terms. Please read them carefully.
1. General Information
Trendlfy is an online retail store offering menâs and womenâs apparel, as well as womenâs jewellery items. These Terms & Conditions may be updated from time to time. By continuing to use our website, you accept any changes made.
2. Product Information
We try our best to display product details, prices, and images as accurately as possible.
However:
- Colors may slightly vary due to screen settings.
- Sizes may differ based on measurement variations.
- Product availability may change without prior notice.
If a product becomes unavailable after you place an order, we will contact you immediately.
3. Pricing & Payments
- All prices listed on our website are in Bangladeshi Taka (BDT).
- We reserve the right to change prices at any time.
- We offer Cash on Delivery (COD) and may offer additional payment options in the future.
- For COD orders, customers must be present at the delivery address to receive the package.
4. Order Confirmation
When you place an order:
- You will receive a confirmation message or call from our team.
- We may cancel any order if the customer is unresponsive or if the information provided is incomplete.
- Providing accurate address and contact details is your responsibility.
5. Shipping & Delivery
- Delivery usually takes 2â5 working days depending on your location.
- Delivery charges may vary based on area and courier service.
- In some cases, delivery may take longer due to unavoidable delays.
Once an order is shipped, we cannot change the delivery address.
6. Return & Replacement Policy
We always want you to be satisfied with your purchase.
However, we only offer replacement under these conditions:
- Wrong product received
- Damaged product received
- Size mismatch (based on availability)
Conditions for Replacement:
- Must inform us within 24 hours of receiving the product
- Product must be unused, unwashed, and in original condition
- All tags and packaging must be intact
- Customer must share clear photos/video as proof
We do not offer refunds for unwanted returns, color preferences, or minor variations.
7. Cancellation Policy
- You may cancel an order before it is shipped.
- Once an order is shipped, cancellation is no longer possible.
- We reserve the right to cancel orders due to verification issues, product unavailability, or other valid reasons.
8. Intellectual Property
All content on this website â including images, text, logos, graphics, and designs â is the property of Trendlfy
Copying, modifying, or using our content without permission is strictly prohibited.
9. Customer Responsibilities
By using our website, you agree to:
- Provide accurate information
- Not misuse the site for fraudulent activities
- Respect all local laws and regulations
Any misuse may result in order cancellation or legal action.
10. Privacy
We value your privacy. Any personal information collected is used only to process orders, improve our service, and communicate with you.
We do not sell or share your information with third parties except when necessary for delivery and support.
11. Contact Information
For questions, concerns, or support, feel free to reach out:
Trendlfy Support Team
đ Phone: (Add your number)
đ§ Email: (Add your email)
đ Address: (Add your business location)
12. Agreement
By shopping with us or using our website, you accept all these Terms & Conditions.